• operations@csoutsource.com
  • Manhattan, NY
Text Us 516-724-1145

CS OUTSOURCE

Hire Talent

Full-Time, Outsourced Teams

Simplify your Business with Virtual Assistants.

Meet Lauren

She's a customer service representative at CS Outsource. Lauren and her team are going to be handling your company's customer service from now on.

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Need agents now? We’ve got you covered. Launch in 1 week.

Amazing Customer Experiences. Together.

"Accurate and Efficient... When you partner with CS Outsource, you’re collaborating with a highly trained team of professionals with proven industry experience."
Ziad Triad
Quality Control
“CS Outsource provided a very professional service when we went remote last year. We had substantial turnover and needed a fast solution. They were easy to work with and handled everything on time."
Hazel Magee
Sales Manager
"They're a one-stop shop for customer service. We no longer need to staff and train reps in house. CS Outsource has given us the confidence to grow our team outside of the company."
Lukas Mikelinich
VP of Sales
Monthly Business Hours Saved
0 + Hours
Increase in Ordering Capacity
100 %
Average Per Employee Cost Savings
$ 1 +

END-TO-END

Don’t move, We’ll Handle Everything

CS Outsource Services has been a leading force in the outsourcing industry for over two decades ago. Here’s a look at what we will do for you.

The Teams​

Whether you’re looking to outsource an entire department or specific elements of an in-house division, explore the common services that benefit from outsourcing and learn how we can guide you on potential team structures, staff-to-leader ratios and local recruitment trends.

Back Office

Optimize your business functions with our back-office services at CS Outsource. We handle non-client facing tasks, such as data management, financial services, and administrative duties, ensuring your business runs smoothly and efficiently.

Contact Center

Improve customer satisfaction with our expert contact center services at CS Outsource. Our well-trained agents handle customer interactions across multiple channels, providing prompt and efficient solutions to enhance your brand's customer relationship.

Operations

Boost your business efficiency with our operations management services at CS Outsource. We ensure smooth workflows, process optimization, and effective resource utilization, driving productivity and bottom-line results for your business.

Data Cleansing & Hygiene

Enhance data integrity with our data cleansing services at CS Outsource. We meticulously identify, correct, and remove data inaccuracies, providing you with high-quality data for effective decision-making.

Finance & Accountant

Gain financial clarity with our dedicated finance and accounting services at CS Outsource. We ensure precise bookkeeping, reliable financial reporting, and strategic financial planning, aiding your business's growth and stability.

CRM Management

Enhance customer relationships with our CRM management services at CS Outsource. Our team proficiently manages your CRM platform, ensuring seamless customer data management and optimized customer interactions for your business.

Order Processing

Streamline your sales with our efficient order processing services at CS Outsource. We ensure timely and accurate handling of orders, from placement to delivery, resulting in enhanced customer satisfaction and repeat business.

HR & Recruitment

Strengthen your workforce with our HR and recruitment services at CS Outsource. We provide expert talent sourcing, HR management, and strategic workforce planning, fostering a productive and harmonious environment for your business growth.

Company Reports & Dashboards

Gain insights for effective decision-making with our company reporting and dashboarding services at CS Outsource. We provide clear, comprehensive reports and interactive dashboards that reveal key performance indicators, helping you drive business growth and improvement.

The Roles

Unlock the full potential of outsourcing with ease and discover the perfect fit for your organization. Our comprehensive range of offshore roles can help streamline your operations and make outsourcing simple.

Building a successful team requires quality people and outsourcing means businesses can tap into a greater talent pool than ever before. Check out the countless positions that can be outsourced to CS Outsource, including candidates’ skills sets, levels of experience and common software used.​

Outbound Sales

Enhance revenue growth with our skilled sales professionals, trained in the latest tactics and CRM tools. Leverage the expertise of our skilled sales professionals to drive revenue growth.

Customer Support Representative

Deliver stellar customer experiences with our trained support representatives. At CS Outsource, we prioritize your customer's satisfaction, resolving queries swiftly and effectively.

Marketing Operations

Boost your brand with SEO, content marketing, and social media management. Our team implements data-driven strategies, creates engaging content, and manages social media to optimize your brand's visibility.

Bookkeeping & Accounting

Delegate your financials to our experts at CS Outsource. We provide proficient bookkeeping and accounting services, ensuring accurate and timely financial management, so you can focus on core business operations.

Data Entry Specialist

Enhance your operations with accurate and efficient data management. Our data entry specialists at CS Outsource meticulously handle data entry tasks, ensuring reliable and well-organized information for your business.

Web Developer

Amplify your online presence with our skilled web developers at CS Outsource. We deliver top-notch, responsive, and user-friendly web designs, optimizing your digital footprint and user engagement.

Property Manager

Ensure smooth property operations with our professional property managers at CS Outsource. We handle tenant relations, maintenance requests, and property inspections, providing peace of mind for landlords and an exceptional living experience for tenants.

HR & Recruitment

Build a robust team with our HR and recruitment services at CS Outsource. We deliver expert talent acquisition, HR management, and strategic planning to cultivate a productive and harmonious workforce for your business.

Admin/Generalist

Streamline your operations with our versatile administrative generalists at CS Outsource. We handle a variety of tasks including scheduling, email management, transcription, and document organization, freeing up your time to focus on key business decisions.

Get Excited to Start

The process is easy!

1

Tell us exactly what you need

You submit a job description of what you are looking for. The job description you create should include all duties for your new team member to perform in a bulleted list. Ideally, your tasks will not be too difficult and may be repetitive.

2

We filter and test worker candidates

Our candidate searches are conducted using at least 10 sources that include job sites, job advertisements, social media, referrals, and our own database of more than 25,000 potential candidates.

We qualify these candidates using typing, English and aptitude tests that we’ve developed.

3

daily operations begin

Once you’ve selected the winning candidate, we’ll formalize their job offer and onboard them, and they’ll start working for you. We’ll be thoroughly involved in their first days of working for you, and our staff will be ready to address any obstacles or difficulties that they or you may encounter from those days going forward.

Contact Us

full-service teams on demand

from start to finish

Our professional customer service reps will handle all the tasks associated with your business. By outsourcing the day-to-day back-office tasks, your team will have more time to focus on generating income.

Technology has advanced to the point of professionals being able to work from anywhere in the world. Let us show you how this works.

  • Start in One Week
  • 24/7 Dedicated Support Team
  • Ad-Hoc Customizable Contracts.
  • Multichannel & Multilingual Support

Get Excited to Start

The process is easy!

1

Tell us exactly what you need

Our first objective is to set the project up for success by interviewing and listening to you & other stakeholders. Analyzing what we hear, validating any risky assumptions, and prioritizing the features that we’ll need to focus on.

2

We'll Create A Personalized Plan

We’ll introduce you to a dedicated team. They’ll get to know your business, show you how CS Outsource works, and gather everything they need from you. This is the process of outsourcing key workflows by passing them to your new teammates.

3

We Do Your Customer Service

After providing feedback at different stages of your project and submitting final approval, your dedicated team will begin to set up the live management of your customer service process! We are collaborating with you closely to ensure we’re delivering what you and other stakeholders expect.

You ask, we answer

Become the #1 trusted brand in your industry. No more unanswered questions from customers or delayed orders. Help customers and internal team members in minutes, not hours or days.

Sure you could hire in-house, but you’ll most likely pay two or three times the amount you could spend with us. On top of that, we’ll handle the hiring, onboarding, quality assurance for every agent on your team.

Your company won’t have to worry about recruiting thanks to the support of CS Outsource. We truly allow you to scale customer service.

 

Contact Us
Submit a contact form and tell us what you’re looking for help with.
‍
Meeting
If we feel you’re a perfect fit for us, we’ll move forward with a meeting to further discuss your needs business analysis.
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Analysis
We’ll run a business analysis to identify the key areas in your company where we can provide the most effective service.
‍
Assessment
We’ll determine how many dedicated team members you’ll need for your team and the technology required for implementation. Our team will also consider compliance needs, feasibility, and then create a pricing quote specifically suited to your needs. Once we finalize the contract together you’ll be officially a part of the family!
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Meet The Team
After the contract is finalized you will be connected with your Success Manager.
We will schedule a kick-off call as well as prepare for a recruiting assessment and training plan. We’ll work with you to gather standard operating procedures (SOPs) and other training resources to prepare your dedicated team for live support.

We integrate into your existing systems so you don’t have to switch a thing. During onboarding, our team is trained on exactly how your company works.

On the other hand, if your company doesn’t currently have a defined system or technology in place, we can personally recommend tools that are best suited for your needs.

It’s one of the most important questions we get asked. But to tell you the truth, CS Outsource fees aren’t the same across all companies—and that’s good news for you. Our team will devise a road map that makes sense for the longevity of our relationship. Let’s understand your goals and ambitions to see if we can work together.

Tailored fees for a perfect fit

We work together in creating a fee that makes sense for your company, your goals, and the market in particular.

We’d love to prepare a customized proposal for you! We just need a few details to create the best plan for your business.

Knowledge transfer is one of the critical success factors in outsourcing.

Our team ensures that your processes, technology, systems, and ways of communication are recorded and documented. We also train non-members of the team on your processes so that in the event of turnover, we can allocate resources to your team to ensure that there is 0 downtime. No matter what, we can pick up right where we left off to keep operations running smoothly.

Get Started

Work with the expert customer service team your business deserves.

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Virtual Assistants for Professional Operators