Hire a Virtual Assistant
Trained in Hostaway
We only place VAs who already know Hostaway. They start on reservations, guest messaging, and channel management from day one, so your short-term rental operations don't skip a beat.
“CS Outsource transformed our guest communication. Our VA handles check-ins, inquiries, and reviews seamlessly. It's like having a full-time team member without the overhead.”
Talk to a Hostaway Specialist
Free 20-minute consultation. No obligation.
Trusted by 650+ companies
No long-term contracts
Interview as many candidates as you need
Get started in less than 24 hours
What's Included
What Your Hostaway VA Handles
The real day-to-day work, done inside the Hostaway account you already have
Guest Messaging
Guest inquiries, confirmations, and questions answered inside Hostaway's inbox, in your voice, not a script.
Reservation Management
Bookings, blocks, and calendars stay accurate across every channel connected to Hostaway.
Channel Coordination
Listing details, rates, and availability kept consistent across every channel you sync.
Task & Maintenance
Cleaning and maintenance assigned and tracked in Hostaway around every stay.
Part of our broader short-term rental virtual assistant service.
The Process
How It Works
From consultation to a Hostaway-ready VA
Book a Consultation
Tell us your Hostaway setup and where you need coverage.
Get Matched
We pair you with a candidate who already has hands-on Hostaway experience.
Onboarding
Your VA is trained on your specific Hostaway configuration and brand voice.
Ongoing Support
Supervisors and backup coverage so you're never left without someone who knows the system.
Tried Outsourcing Before?
Here's how we're different
Client Reviews
What Our Clients Say
Real feedback from short-term rental businesses we work with
“CS Outsource has been a game changer for my company. They provided me Operations Manager, our customer support team, and our revenue manager, and every single person on their team has exceeded expectations.”
“CS Outsource transformed our guest communication. Our VA handles check-ins, inquiries, and reviews seamlessly. It's like having a full-time team member without the overhead.”
“CS Outsource, and specifically Helen and team, have been extremely easy to work with. They were hired on to help with our Revenue Management and I love how thorough and proactive they are in optimizing both my listing, my rates, and my pictures.”
Read more on our reviews page.
FAQ
Common Questions
Do your VAs already know Hostaway, or do I train from scratch?
We match you with candidates who already have hands-on Hostaway experience, then train them on your specific setup and SOPs. You're not starting from zero.
Do you provide ongoing Hostaway support after matching?
Yes. VAs are backed by supervisors and a team structure, so coverage doesn't disappear just because one person is out.
Can my VA also help with Hospitable, Guesty, or other tools?
Many of our candidates have cross-platform experience. Let us know your full stack and we'll match accordingly.
How fast can I get someone in place?
Book a free consultation and we'll walk you through timeline based on your specific needs.
What does it cost?
Pricing depends on scope and hours needed. Check our Pricing & Plans page, or ask us directly on your consultation call.
Ready to hire a Hostaway specialist?
12+ vetted candidates are ready to start. Book a free 20-minute consultation, no obligation.
Most of our short-term rental clients ask about more than just Hostaway. We also place VAs for bookkeeping, marketing, and 24/7 guest coverage.