Fully Outsource Your Short-Term Rental
Property Management
Focus on acquiring properties while CS Outsource handles all daily operations—guest communication, bookings, pricing optimization, and 24/7 support for your STR portfolio.
Complete Property Management
From guest communication to financial reporting, we handle every aspect of your STR operations so you can enjoy truly passive income.
Guest Relations
We handle all guest interactions
- 15-minute response time guarantee
- Check-in/check-out coordination
- Review management & reputation
- Airbnb, VRBO, Booking.com expertise
Revenue Management
We optimize pricing for maximum income
- PriceLabs & Beyond Pricing tools
- Market analysis & competitive research
- Occupancy optimization strategies
- Up to 30% revenue increase
Bookkeeping & Accounting
We handle all accounting and bookkeeping
- Transaction tracking
- Expense management
- Financial reporting
- Tax document prep
Digital Marketing
We drive bookings through targeted campaigns
- Rebooking campaigns
- Social media posting
- Facebook & Instagram ads
- Email marketing automation
Listing Optimization
We maximize your property visibility
- Professional listing management
- Multi-channel distribution
- SEO optimization
- Photography coordination
Smart Automation
We deploy AI for seamless operations
- Automated messaging
- Smart scheduling
- Maintenance tracking
- Calendar sync
Full Operations
We manage everything end-to-end
- Maintenance coordination
- Vendor management
- Emergency response
- Quality assurance
Vendor Management
We manage all vendor relationships and maintenance
- Vendor vetting & onboarding
- Maintenance scheduling & oversight
- Quality control & inspections
- Cost negotiation & savings
Turnover & Housekeeping
We ensure every guest gets a 5-star clean
- Turnover coordination & scheduling
- Quality inspections between guests
- Inventory management (linens, amenities)
- Deep cleaning coordination
Ready to Go Hands-Off?
Whether you have 1 property or 50, we'll create a customized management plan that maximizes your returns while you focus on growing your portfolio.
Top 3% Talent Only
Industry specialists trained on Airbnb, VRBO, Booking.com, and revenue tools
15-Min Response Time
Convert more inquiries to bookings with lightning-fast guest communication
From Onboarding to Passive Income
Our proven 5-step process gets your properties professionally managed with zero hassle—usually within a week.
Initial Consultation
We discuss your properties, current operations, and goals to create a customized management plan that fits your portfolio.
Property Assessment
Our team reviews your listings, pricing strategy, and guest experience to identify opportunities for optimization.
Seamless Transition
We take over all guest communication, bookings, and operations with zero downtime. Your properties keep earning.
Optimization & Growth
Within the first 30 days, we implement pricing improvements, listing enhancements, and operational efficiencies.
Ongoing Management
Sit back and collect income. We handle everything 24/7 while you focus on acquiring your next property.
Ready to Go Hands-Off?
Schedule a consultation and let us show you how we can transform your properties into truly passive income.
Truly Passive Income
Enjoy hassle-free STR ownership with professional management that maximizes returns while you focus on growing your portfolio.
Scale Without the Growing Pains
Grow from 5 properties to 50 without hiring headaches. Our virtual assistants integrate into your operations within 2-3 days, giving you instant capacity to handle more bookings and properties. When demand spikes or you expand into new markets, we scale with you—no recruitment delays, no training bottlenecks.
Increase Revenue Up to 30%
Professional management drives measurable results. We implement dynamic pricing strategies, optimize listings for maximum visibility, maintain 15-minute response times that convert more inquiries, and manage reviews to boost your ratings. The result: higher occupancy rates, better pricing, and increased income per property.
Same Timezone, Zero Communication Barriers
Unlike offshore solutions that leave you waiting hours for responses, our South American teams work your hours—US and Canadian timezones. Crystal-clear English communication from bilingual professionals who understand North American hospitality standards means seamless collaboration without the frustration.
Launch in Days, Not Months
Forget lengthy hiring processes. We match you with pre-vetted, specialized talent within 24 hours. Our team creates your SOPs, trains your VA on your systems, and integrates them into your workflow in 2-3 days. You start seeing results immediately—not months from now.
Reclaim 20-40 Hours Per Week
Stop drowning in guest messages at 11 PM. Our VAs handle the time-consuming daily grind—guest communication, booking coordination, calendar management, and vendor scheduling—freeing you to focus on revenue-generating activities like acquiring new properties and optimizing your portfolio.
Cut Costs by 40-60%
Pay a fraction of what full-time employees cost—without sacrificing quality. You eliminate salaries, benefits, payroll taxes, office space, equipment, and training expenses while gaining access to specialized talent. Our month-to-month model means you only pay for what you need, when you need it.
Proven experience with Airbnb, VRBO, Booking.com, and all major platforms
Direct supervision, enhanced security, and consistent performance you can count on
Month-to-month service with no long-term contracts—scale up or down as needed
Immediate backup when your VA is sick or on vacation—your business never skips a beat
Our Global Talent Network
Discover world-class virtual assistants across five continents, strategically positioned to deliver exceptional customer service with cultural alignment and cost efficiency.
What Our Partners Say
Real stories from property managers who've transformed their operations with CS Outsource
CS Outsource, and specifically Helen and team, have been extremely easy to work with. They were hired on to help with our Revenue Management and I love how thorough and proactive they are in optimizing both my listing, my rates, and my pictures. While I was expecting for them to only talk about the nightly rate or minimum stay, they spend time each week providing optimized listing descriptions, photo descriptions, rates, plans, metrics, and forecasting. & they are reasonably priced for their service. I plan to work with them for the foreseeable future. Thank you!
Thank you for the opportunity to give you a great review because I'm really satisfied with your service and all of our partnerships up to now. I need virtual assistants for my guest communications, because it was taking me way too long to respond to guest messages. I checked multiple options and yours was the best because of the package that you offered, when it comes to cost-effectiveness, as well as the actual workload. What I appreciated was that you actually took care of it. You made the things go right, even though some of them were not going right at some point. However, you were diligently taking care of them and you made everything right. From that moment onwards, everything was going so smooth and I'll be happy to recommend you to everyone and anyone.
I've loved working with CS Outsource! They are very professional, smart and easy to work with! Highly recommend
I have been with CS Outsource for over a year now. They do a very good job of optimizing my listing to ensure I get bookings on both Air BNB and VRBO. They also do a great job communicating with my guests before, during, and after checkout as needed. Additionally, they also sometimes help with air bnb communications if I'm unable to. I'm pretty hands on, but I value and appreciate the help, specifically in the areas I'm not proficient with, such as optimization.
CS Outsource has been a tremendous boost to my business. CS Outsource understands the short-term rental business very well. CS Outsource provides timely responses to questions from my prospective guests. CS Outsource can also proactively make changes to my systems, including updating the check-in and check-out times in my lock software for early check-ins and late check-outs, extending stays for VRBO guests, and manually entering pet fees where required. My business runs much better with CS on the job than if I tried to do myself everything they do on my behalf.
CS Outsource has been a game changer for my company. They provided me Operations Manager, our customer support team, and our revenue manager, and every single person on their team has exceeded expectations. They're reliable, flexible, and always ready to step in and solve whatever challenges come our way. Working with CS Outsource has allowed us to scale faster and operate more efficiently, and I couldn't recommend them more highly.
We have been able to scale our short-term rental management business from 15 to 50 properties over the last 8 months with the help of our VAs from CS Outsource. The support team is second to none, and our VAs are extremely reliable, well-trained, and eager to help in any way they can. Highly recommend it!
We have found CS Outsource to be a great partner. The team member we contracted with has consistently exceeded our expectations, demonstrating strong professionalism and delivering excellent results. We highly value the support and quality of service provided by CS Outsource.
Join 500+ property managers who trust CS Outsource
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Join 400+ companies who trust CS Outsource for their virtual assistant needs. Start scaling your operations today with our world-class talent.