The Global Hospitality Collective
CS Outsource
The Global Hospitality Collective
CS Outsource

Scale Your Vacation Rental Business With Virtual Assistants

Get dedicated virtual assistants who actually understand vacation rentals—backed by supervisors, trainers, and 24/7 support. Same timezone. Clear communication. No micromanaging.

400+ Companies Trust Us
24/7 Support Available
6 Global Offices
400+
Property Managers Served
Same
Timezone Coverage
100%
Bilingual Talent
6
Global Offices

Trusted by leading vacation rental operators

Casago Vacation Rentals logo
Kingdom Hospitality logo
Tropicalia Property Management logo
Staylah Vacation Experiences logo
Attomic Vacation Rentals logo
Casago Vacation Rentals logo
Kingdom Hospitality logo
Tropicalia Property Management logo
Staylah Vacation Experiences logo
Attomic Vacation Rentals logo

How It Works

From first call to fully integrated team member, we handle everything. No hiring headaches, no training stress.

1

Book Your Call

Schedule an in-depth consultation where we learn about your business processes, pain points, and staffing needs.

Book Your Call

Schedule an in-depth consultation where we learn about your business processes, pain points, and staffing needs.

1
2

Get Matched

We hand-pick virtual assistants from our talent pools who match your specific requirements and industry experience.

2

Get Matched

We hand-pick virtual assistants from our talent pools who match your specific requirements and industry experience.

3

Seamless Onboarding

We create SOPs, train your VA, and integrate them into your operations—all without you lifting a finger.

Seamless Onboarding

We create SOPs, train your VA, and integrate them into your operations—all without you lifting a finger.

3
4

Ongoing Support

Your VA is backed by a supervisor and trainer. Get backup coverage, quality management, and peace of mind.

4

Ongoing Support

Your VA is backed by a supervisor and trainer. Get backup coverage, quality management, and peace of mind.

Tried Outsourcing Before? We're Different

Most vacation rental operators have tried outsourcing and gotten burned. Here's how we fix what others break.

Common Outsourcing Problems

  • VAs who disappear or suddenly quit
  • Accent and communication barriers
  • Creating more work instead of reducing it
  • Constant micromanaging required
  • No backup when your VA is unavailable

Our Solution

  • Dedicated VAs backed by supervisors and trainers
  • Crystal-clear communication from bilingual talent
  • We handle SOPs, training, and integration
  • Fully managed—no micromanaging needed
  • Guaranteed backup coverage and support

Same Timezone

No more waiting hours for responses. Our South American team works your hours.

Cultural Alignment

Many of our VAs have lived in the USA/Canada—they understand your market and guests.

Proven Track Record

We've successfully placed VAs with 400+ companies. We know what works.

Platforms & Tools We Work With

Our ambassadors are experts across all major booking channels and property management systems

Airbnb

Booking.com

VRBO

Expedia

Homes & Villas by Marriott

TripAdvisor

Hotels.com

Property Management, Channel & Guest Management

  • Guesty
  • Hostaway
  • Hospitable
  • Lodgify
  • Streamline
  • iGMS
  • OwnerRez
  • MyVR
  • Rentals United
  • Smoobu
  • Hostfully
  • YourPorter
  • Breezeway
  • Touch Stay
  • BookingSync
  • Tokeet
  • Uplisting
  • Kigo
  • LiveRez
  • Track

Dynamic Pricing & Revenue Management

  • PriceLabs
  • Beyond Pricing
  • Wheelhouse
  • RealPage
  • DPGO
  • Rategenie

Digital Marketing & Homeowner Support

  • GoHighLevel
  • Skip Tracing
  • Homeowner Support

What Property Managers Say

Join hundreds of vacation rental operators who've found their perfect staffing solution.

"CS Outsource transformed our guest communication. Our VA handles check-ins, inquiries, and reviews seamlessly. It's like having a full-time team member without the overhead. Managing my 200+ properties."

Ian Derby
COO
Atomic Stays

""Best decision we made. Our VA handles reservations, coordinates with cleaners, and manages our Airbnb accounts. The ROI was immediate, we recouped costs in the first month."

Nikkei Rosenberg
Founder
Staylah LLC

"We scaled from 20 to 50 properties in a few months thanks to our outstanding VAs from CS Outsource. The VAs understand vacation rentals inside-out. The backup support means we never miss a guest message and our task management is getting better everyday."

Cody Ball
Founder
Ball BNB

Ready to Scale Your Operations?

Book a free consultation call with our team. We'll discuss your needs, answer your questions, and find the perfect VA solution for your business.

🔒 Your information is secure and will only be used to contact you about our services. We respect your privacy.

Join Our Social Media Groups

Virtual Assistants for Professional Operators